In my previous post, I had made the point that as a community, we Maharashtrians need to be more inwardly looking in order to address the shortcomings within us. Especially in the area of enterpreunership and running business, there is a lot that we need to learn. Two incidents regarding this which I myself have observed:
a. On more than one Saturday morning, I have got out of home trying to find a good Maharasthrian breakfast (Misal Pao, Pohe, Khichdi etc). Now there are three decent eateries serving the above-mentioned items (and more) within walking distance from my place. However, much to my dissapointment, I have discovered that these eateries do not open before 9 am, whereas the idli-wallahs and vada-pao stalls are out in force before 8 am !!!!. Surely, 8 am is not too early a time to expect people to have their breakfast at !!
b. Last Saturday, I encountered a unique incident. I had gone to a famous Maharashtrian restaurent in Girguam along with my wife. The restaurent had recently opened an AC section (presumably to attract more non-Marathi customers, since most of us would think twice before going to an AC restaurent, but that is a different point !!!). So attached to that AC section was the rest room, with tastefully designed wash basins and three toilets. However when I went to use the rest-room, I found out that the toilets were locked !!. On inquiring with the waiter, I could not believe my ears when he said that there was a common key to those toilets that had been misplaced !!!!. I simply could not comprehend why anyone would like to : a) Keep a loo under lock and key and b) have a single key for all. And if this story was indeed true, then god alone knows for how many days the toilets were lying unused while customers had to look to someplace to lessen their misery. And if this was a made up story, it is even sadder for it showed that the management was not keen on customers using those places. So why were they built anyways ???. Needless to mention, I left the place not wanting to return (even though the food itself was great) simply because of the complete lack of customer sensitivity on view. And I could not help myself wondering that such a thing could have been made possible only at a Maharashtrian owned business !!!. I hope so much that I am wrong !!!..